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Deal with demanding clients

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Penny L. | 23 Feb 2015, 10:20 AM Agree 0
I have new selling clients who are being very demanding - they want daily updates about how their property is doing on the market and want to sit down once a week to discuss strategies. I'd be fine with all that, but they refuse to do anything to help the property show better (they leave dirty dishes in the sink during showings, for crying out loud!) and so there's nothing new to report.

How can I balance their demands and what they're willing to put in to sell their home?
  • | 23 Feb 2015, 12:35 PM Agree 1
    Hi there,
    What has worked for me in the past in similar situations is to bring in a specialist. Sometimes a stager just is not in the budget however for a small fee home stagers will stop by and give you a checklist of what they would do to the home and how they would present it using what is already there and maybe adding some inexpensive fixes. The best part about this is that your clients hear it from a professional other than yourself and stagers are unbiased and usually tell the clients everything that you wish you could but you hold back on saying based on your relationship as their realtor.
    Hopefully this helps.
    John Whyte
  • Annyonomous | 23 Feb 2015, 05:19 PM Agree 1
    Drop the client and suggest they go to a cut rate brokerage and see how they fare with that!
  • Jackie Laurin | 04 Mar 2015, 05:38 PM Agree 0
    You can fire them as your clients and work with sellers that are co-operative and less demanding, respectful you know how to do your job.
  • | 20 Apr 2015, 01:25 PM Agree 0
    Clients are paying good money for real estate services, so I have a problem with " clients are being demanding". They should be demanding , it's their biggest purchase ever. Clients have real concerns and real questions and real insecurities.
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